Documentmanagement system commonly provide storage, versioning, metadata, security, as
well as indexing and retrieval capabilities. Here is a description of these
components:
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Metadata :
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Metadata
is typically stored for each document. Metadata may, for example, include the
date the document will be stored and the identity of the user storing it. The
DMS may also extract metadata from the document automatically or prompt the
user to add metadata. Some systems also use optical character recognition on
scanned images, or perform text extraction on electronic documents. The
resulting extracted text can be used to assist users in locating documents by
identifying probable keywords or providing for full text search capability,
or can be used on its own. Extracted text can also be stored as a component
of metadata, stored with the image, or separately as a source for searching
document collections.
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Integration :
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Many
document management systems attempt to integrate document management directly
into other applications, so that users may retrieve existing documents directly
from the document management system repository, make changes, and save the
changed document back to the repository as a new version, all without leaving
the application. Such integration is commonly available for office suites and
e-mail or collaboration/groupware software. Integration often uses open
standards such as ODMA, LDAP, WebDAV and SOAP to allow integration with other
software and compliance with internal controls.
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Capture :
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Capture
primarily involves accepting and processing images of paper documents from scanners
or multifunction printers. Optical character recognition (OCR) software is
often used, whether integrated into the hardware or as stand-alone software,
in order to convert digital images into machine readable text. Optical mark
recognition (OMR) software is sometimes used to extract values of check-boxes
or bubbles. Capture may also involve accepting electronic documents and other
computer-based files.
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Validation :
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Visual
validation registration system and important data. E.g. document failures,
missing signatures, misspelled names, this can be printed on paper documents
or images on paper.
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Indexing :
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Indexing
tracks electronic documents. Indexing may be as simple as keeping track of
unique document identifiers; but often it takes a more complex form,
providing classification through the documents' metadata or even through word
indexes extracted from the documents' contents. Indexing exists mainly to
support retrieval. One area of critical importance for rapid retrieval is the
creation of an index topology.
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Storage :
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Store
electronic documents. Storage of the documents often includes management of
those same documents; where they are stored, for how long, migration of the
documents from one storage media to another (hierarchical storage management)
and eventual document destruction.
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Retrieval :
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Retrieve
the electronic documents from the storage. Although the notion of retrieving
a particular document is simple, retrieval in the electronic context can be
quite complex and powerful. Simple retrieval of individual documents can be
supported by allowing the user to specify the unique document identifier, and
having the system use the basic index (or a non-indexed query on its data
store) to retrieve the document. More flexible retrieval allows the user to
specify partial search terms involving the document identifier and/or parts
of the expected metadata. This would typically return a list of documents
which match the user's search terms. Some systems provide the capability to
specify a Boolean expression containing multiple keywords or example phrases
expected to exist within the documents' contents. The retrieval for this kind
of query may be supported by previously built indexes, or may perform more
time-consuming searches through the documents' contents to return a list of
the potentially relevant documents.
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Distribution :
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A
published document for distribution has to be in a format that can not be
easily altered. As a common practice in law regulated industries, an original
master copy of the document is usually never used for distribution other than
archiving. If a document is to be distributed electronically in a regulatory
environment, then the equipment tasking the job has to be quality endorsed
AND validated. Similarly quality endorsed electronic distribution carriers
have to be used. This approach applies to both of the systems by which the
document is to be inter-exchanged, if the integrity of the document is highly
in demand.
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Security :
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Document
security is vital in many document management applications. Compliance
requirements for certain documents can be quite complex depending on the type
of documents. For instance, in the United States, the Health Insurance
Portability and Accountability Act (HIPAA) requirements dictate that medical
documents have certain security requirements. Some document management
systems have a rights management module that allows an administrator to give
access to documents based on type to only certain people or groups of people.
Document marking at the time of printing or PDF-creation is an essential
element to preclude alteration or unintended use.
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Workflow :
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Workflow
is a complex process and some document management systems have a built-in
workflow module. There are different types of workflow. Usage depends on the
environment to which the electronic document management system (EDMS) is
applied. Manual workflow requires a user to view the document and decide whom
to send it to. Rules-based workflow allows an administrator to create a rule
that dictates the flow of the document through an organization: for instance,
an invoice passes through an approval process and then is routed to the
accounts-payable department. Dynamic rules allow for branches to be created in
a workflow process. A simple example would be to enter an invoice amount and
if the amount is lower than a certain set amount, it follows different routes
through the organization. Advanced workflow mechanisms can manipulate content
or signal external processes while these rules are in effect.
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Collaboration:
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Collaboration
should be inherent in an EDMS. In its basic form, collaborative EDMS should
allow documents to be retrieved and worked on by an authorized user. Access
should be blocked to other users while work is being performed on the
document. Other advanced forms of collaboration act in real time, allowing
multiple users to view and modify (or markup) documents at the same time. The
resulting document is comprehensive, including all users additions.
Collaboration within Document Management Systems stores the various markups
by each individual user during the collaboration session, allowing document
history to be monitored.
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Versioning :
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Versioning
is a process by which documents are checked in or out of the document
management system, allowing users to retrieve previous versions and to
continue work from a selected point. Versioning is useful for documents that
change over time and require updating, but it may be necessary to go back to
or reference a previous copy.
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Searching :
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Searching
finds documents and folders using template attributes or full text search. Documents
can be searched using various attributes and document content.
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Publishing :
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Publishing
a document involves the procedures of proofreading, peer or public reviewing,
authorizing, printing and approving etc. Those steps ensure prudence and
logical thinking. Any careless handling may result in the inaccuracy of the
document and therefore mislead or upset its users and readers. In law
regulated industries, some of the procedures have to be completed as
evidenced by their corresponding signatures and the date(s) on which the
document was signed. Refer to the ISO divisions of ICS 01.140.40 and
35.240.30 for further information.
The
published document should be in a format that is not easily altered without a
specific knowledge or tools, and yet it is read-only or portable.
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Reproduction :
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Document/image
reproduction is key when thinking about implementing a system. It's great to
be able to put things in, but how are you going to get them out? An example
of this is building plans. How will plans be scanned and scale be retained
when printed?
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Source: Wikipedia
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